Abteilung II - Organisation

Consulting
Science/research institute, field of activity:
Industry or service company
Media company (e.g. provider, software development)
Others:

Country

(Click here to choose) Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia-Herzegovina Botswana Bouvet Island Brazil Brit Ind Ocean Territory Brunei Darussalm Bulgaria Burkina Faso Burma Burundi Cambodia Cameroon Canada Canary Islands Cape Verde Cayman Islands Central African Rep. Chad Chile China Christmas Islands Cocos Islands Colombia Comoros Congo Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic Dem Rep. of Korea Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France France Metropolitan French Guiana French Polynesia French So. Territories F.Y.R. Macedonia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadaloupe Guam Guatemala Guinea Guinea Bissau Guyana Haiti Heard McDonald Island Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea (South Korea) Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Madagascar Malawi Malaysia Maldives Mali Malta Mariana Islands Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherland Antilles Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Island Norfolk Island Northern Mariana Island Norway Oman Pacific Islands Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Republic of Korea Reunion Romania Russian Federation Rwanda S Georgia & Sandwich Saint Pierre & Miquelon Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierre Leone Singapore Slovakia Slovenia Solomon Islands Somali Republic South Africa South Korea Spain Sri Lanka St. Helena St. Kitts-Nevis St. Lucia St. Vincent/Grenadines Sudan Suriname Svalbard & Jan Mayen Swaziland Sweden Switzerland Syrian Arab Republic Taiwan Tajikistan Tanzania Thailand Tokelau Tonga Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Tuvalu United States Uganda Ukraine United Arab Emirates United Kingdom Uruguay US Minor Outlying Is. Uzbekistan Vanuatu Vatican City State Venezuela Vietnam Virgin Islands: British Virgin Islands: US Wallis & Futuna Islands Western Sahara Western Samoa Yemen Yugoslavia Zaire Zambia Zimbabwe

I have not managed any change projects so far.

Number of change projects

In which industry are you mainly managing change projects?

Hotels and restaurants
Construction
Electricity, gas and water supply
Manufacturing of textiles and textile products
Manufacturing of basic metals and fabricated metal products
Engineering
Manufacturing of IT hardware and office machinery
Medical, precision and control engineering
Automotive
Other manufacturing services
Agriculture, hunting and forestry
Recreational, cultural and sporting services
Finance and insurance
Mining and quarrying
Media and communication services
Software providing and consulting
IT Service providing and hosting
Other IT services
Education
Health care and community services
Personal and other services
Property and business services
Wholesale and retail
Logistics
Others

How many employees are typically affected by the change projects?

less than 10 employees
10 to 50 employees
50 to 250 employees
250 to 500 employees
500 to 1000 employees
1000 to 3000 employees
more than 3000 employees

How many employees are typically involved in organizing and implementing the change projects?

less than 10 employees
10 to 50 employees
50 to 250 employees
250 to 500 employees
more than 500 employees

Which of the following change categories do the change projects managed by you mainly belong to? (max. 2 answers)

Strategic shift
IT-implementation
Organizational restructuring
Internationalization/globalization
Post Merger Integration
Cultural change
Business Process Reengineering
Outsourcing
Cost reduction
Others:

Weblogs:
Websites where entries are written in chronological order with the opportunity for readers to comment.

Corporate Weblogs:
Official weblogs published by or with the support of an organization as part of corporate communication.

Social Networking Platforms:
Websites or applications established to link people, e.g. Myspace, Facebook, Twitter.

Wikis:
Websites allowing users to read and edit contents. Webpages and articles can be linked easily.

Podcasts/Videocasts:
Digital audio/video files downloadable for playback on portable media player or personal computer.



How frequently do you use the following instruments in change management?

	always	often	sometimes	rarely	never	I cannot assess
Workshops
Multipliers
Top management presence
Information videos (on VHS, CD-ROM, DVD)
Wikis
Virtual communities/discussion forums
face-to-face interview
Employee magazines
Computer based trainings
E-Mail newsletters
Information brochures/folders/flyers
Podcasts/videocasts
Intranet portal
Individual weblogs
Social networking platforms
Corporate weblogs
Web based trainings
Seminars/trainings

Do you use Web 2.0-instruments in Change Management?

	yes, regularly	yes, sporadic	intended for the future	no
Wikis
Podcasts/videocasts
Individual weblogs
Social networking platforms
Corporate weblogs

Weblogs:
Websites where entries are written in chronological order with the opportunity for readers to comment.
Corporate Weblogs:
Official weblogs published by or with the support of an organization as part of corporate communication.
Social Networking Platforms:
Websites or applications established to link people, e.g. Myspace, Facebook, Twitter.
Wikis:
Websites allowing users to read and edit contents. Webpages and articles can be linked easily.
Podcasts/Videocasts:
Digital audio/video files downloadable for playback on portable media player or personal computer.

According to your estimation/experience, how does the use of Web 2.0-instruments affect the following aspects?

Level of knowledge (with respect to the change project) of the employees affected (e.g. knowledge about the objectives, contents and processes of the change project)

	very positively	positively	no difference	negatively	very negatively	I cannot assess
Wikis
Podcasts/videocasts
Individual weblogs
Social networking platforms
Corporate weblogs

Skill level (with respect to the change project) of the employees affected (required competencies and qualification for the change project

	very positively	positively	no difference	negatively	very negatively	I cannot assess
Wikis
Podcasts/videocasts
Individual weblogs
Social networking platforms
Corporate weblogs

Motivation of the employees affected (e.g. willingness to support and execute the change project, identification with the change project)

	very positively	positively	no difference	negatively	very negatively	I cannot assess
Wikis
Podcasts/videocasts
Individual weblogs
Social networking platforms
Corporate weblogs

Participation of the employees affected in the change project (contribution of the employees to the change project)

	very positively	positively	no difference	negatively	very negatively	I cannot assess
Wikis
Podcasts/videocasts
Individual weblogs
Social networking platforms
Corporate weblogs

Duration of change projects (project life-span)

	markedly increased	increased	no difference	decreased	markedly decreased	I cannot assess
Wikis
Podcasts/videocasts
Individual weblogs
Social networking platforms
Corporate weblogs

Costs of change projects (HR costs, opportunity costs, communication costs, etc.)

	markedly increased	increased	no difference	decreased	markedly decreased	I cannot assess
Wikis
Podcasts/videocasts
Individual weblogs
Social networking platforms
Corporate weblogs

Please estimate the current percentage usually taken by Web 2.0-instruments (in relation to all instruments) in change projects!

	0%	1-9%	10-19%	20-29%	30-39%	40-49%	50-59%	60-69%	70-79%	80-89%	90-99%	100%	I cannot assess
Percentage

Please estimate the percentage usually taken by Web 2.0-instruments in change projects in the near future (1-2 years)!

	0%	1-9%	10-19%	20-29%	30-39%	40-49%	50-59%	60-69%	70-79%	80-89%	90-99%	100%	I cannot assess
Percentage

What is your evaluation of the interaction of conventional instruments (workshops, trainings, etc.) with electronic instruments in change management?

complement each other very well
complement each other well
no relationship perceptible
crowd each other out
crowd each other out radically
I cannot assess

What is your evaluation of the interaction of Web 1.0-instruments (Email, homepages, CBT, etc.) with Web 2.0-instruments in change management?

complement each other very well
complement each other well
no relationship perceptible
crowd each other out
crowd each other out radically
I cannot assess

According to your estimation/experience, how does the use of Web 2.0-instruments affect self organization in change projects (initiative of employees, project planning and control through employees, self coordination, etc.)?

	markedly increased	increased	no difference	decreased	markedly decreased	I cannot assess
Wikis
Podcasts/videocasts
Individual weblogs
Social networking platforms
Corporate weblogs

Please comment on the following statements:

Effect of Web 2.0-instruments in change projects compared to conventional instruments (workshops, trainings, etc.) on …

	much better	better	no difference	worse	much worse	I cannot assess
Level of knowledge
project acceleration
Involvement of affected amployees
Skills of employees
Project cost reduction
Motivation
Range of utilizable expertise (internal & external, etc.)

Effect of Web2.0-instruments in change management on …

	very positive	positive	no difference	negative	very negative	I cannot assess
Individualized involvement of employees
Up-to-date information
Reachability of employees affected
Acceptance of the change project
Trust building
Intensity of communication
Encouragement of creativity
Flexibilizing the project workflow
Learning progress
communication speed
Project managers' control of the change process
Interaction with other affected actors
Utilization of existing knowledge
Credibility of information

Do you want to make remarks or add anything to your answers?

If you want to receive the results of this study please fill in your e-mail address

E-Mail address

How did you get the link to this survey?

Direct E-Mail
Forwarded e-mail from colleagues, business partners, etc.
Newsletter
Weblog

To how many persons did you send the link to this survey?

Number of persons