These concepts become important in the areas e.g. of corporate performance and corporate governance management, real- time business and customer relationship management. Our ranges of topics are the analysis and design of effective BI-application systems, as well as the configuration, implementation, and operation of the needed BI-infrastructure.
Our philosophy is “research through development” as a version of action research. Therefore close-cooperation with associations, software providers, users and advisors is most important.
Foundation of our research is a generic framework that structures our field of study - business intelligence. During our research projects this framework is continuously developed further. Moreover, business intelligence is understood as a group of themes that need to be embedded in overlapping operational and governance concepts (IT-service management). These concepts are also seen as cross sectional tasks of our chair.